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IT Outsourcing for SMEs

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It is increasingly difficult for many SMEs to find reliable and qualified IT staff with appropriate experience. This is particularly true throughout Kent and London, where the higher salaries on offer in the capital provide a major pull and make it difficult for smaller businesses to compete. Of course, the IT industry is not alone and businesses find it a struggle to find skilled talent across many disciplines, often holding them back as a result.

With regard to internal IT staff, one option for SMEs is to pay higher salaries and increase the amount of training their in-house IT department benefit from. The major downside of this, aside from the costs, is that staff are likely to become more attractive to recruiters and the lure of the larger, more exciting project (with an even higher salary) may prove difficult to turn down.

So, what the options for SMEs who are either unwilling to employ a dedicated IT manager or for those who are face the daunting task of finding a suitable candidate?

Engaging in a specialist IT services provide capable of offering a outsourced IT department is the most popular alternative to having an in-house IT team. There are a number of key considerations when choosing who to partner with, but there is no doubt that the significant benefits offered by IT outsourcing are highly attractive.

One key advantage of IT outsourcing is becoming increasingly important is our increasingly online world…

Most business owners are aware of the prevalence of viruses and hacking attempts which are affecting not only multi-million pound organisations but also those more modestly sized. SMEs with a small IT department can find the issue of IT security daunting. They will likely have limited exposure to the challenges faced and without suitable training or peers to share knowledge with, can become exposed and isolated.

For any organisation, keeping on top of network security to ensure that systems and staff are protected can prove very costly. However, the costs of not implementing appropriate systems in place can be far more expensive. For example, in 2013 Kasperky produced a study which found that cyber attacks cost SMEs up to £60,000 per incident.

Akita, like other leading IT service providers, have had a great deal of direct experience with one of the most prevalent threats over the past couple of years. We have dealt with the the Cryptolocker ransomware numerous times over the past couple of years and, in every instance, we have contained the risk, ensured full recovery of our clients’ data and got them up and running in a few hours. A company network with limited safeguards and an IT manager with no experience of ransomware could face downtime of several days and the possibility of loses key data for good.

The bottom-line is that outsourcing to an established IT service provider gives organisations access to a multi-disciplined team of technical specialists and experienced consultants. Often the benefit of this wealth of resources is not realised until the pain has been felt, but clearly a greater depth of knowledge and experience across multiple industries is beneficial when discussing long-term IT strategy.

For the majority of SMEs, IT outsourcing can provide a cost saving compared to having an in-house IT manager. By taking this one stage further and incorporating a degree of hosted cloud solutions, this can be increased by the savings in ongoing support, hardware and software upgrades, electricity and also the only valuable freeing-up of office space.

To discuss how IT outsourcing can benefit your business, contact us today on 01732 762675 to arrange an obligation-free IT review.